What's your response time in District of Columbia, DC?+
For active leaks or storm damage, we prioritize calls across District of Columbia, DC and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on how close you are to one of our staged crews.
Will I get a written estimate before you begin?+
We give every District of Columbia, DC customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
We hold an active DC contractor license and full insurance coverage, and we'll provide proof of both on request — most District of Columbia, DC customers ask, and we expect that.
What emergency roofing services are available in District of Columbia, DC?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris anywhere in District of Columbia, DC. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Can you help with my storm damage insurance claim?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many District of Columbia, DC customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Flat Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in District of Columbia, DC?+
We do these regularly for District of Columbia, DC homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What areas of District of Columbia, DC do you actually cover?+
We serve cities and communities throughout District of Columbia, DC — see the coverage section below, and call +1-855-469-0306 to confirm coverage for your specific address in seconds.
